Shipping Costs: Shipping costs depend on your location and the weight of your order. Exact fees will be calculated at checkout.
Delivery Time: We aim to process and ship your order within business days. Delivery time depends on your location and the postal services available in your area.
Order Tracking: As soon as your order is shipped, you will receive a confirmation email with a tracking number, allowing you to track your package in real time.
Return policy
We hope you will be completely satisfied with your purchase from fmbt13.com. However, if you wish to return an item, please see our returns policy below:
Return Conditions:
Items can be returned within 14 days of receipt.
Items must be in original condition, unused and with original tags attached.
Return Procedure:
Contact our customer service at contact@fmbt13.com to obtain a return authorization number.
Carefully package the item with all original accessories and the return authorization number clearly marked on the outside of the package.
Ship the item to the following address: 2 Rue de la Fontaine, 13100 Aix-en-Provence
Refund: Refunds will be processed within 3 days of receipt of the returned item. Initial delivery charges are non-refundable.
